Privacy Policy

Privacy Policy – Creative Discovery

Last updated: [08/08/2025]

1. Introduction

At Creative Discovery, accessible via https://creativediscovery.pt/, we respect your privacy and are committed to protecting the personal data you entrust to us.
This document clearly explains:

  • What data we collect
  • How and why we use it
  • How long we keep it
  • What your rights are and how you can exercise them

This policy complies with the General Data Protection Regulation (GDPR) and other applicable legislation in Portugal.
It applies whenever you interact with us through our website.

2. Data We Collect

Our website has a single contact form, intended exclusively to facilitate communication between our team and visitors.
Through it, we may collect:

  • Name – to identify you and address your request in a personalised manner
  • Email address – to reply to your message
  • Telephone number – if you prefer to be contacted by call or message
  • Message content – any additional information you choose to share

Important: Any extra information entered in the message field is the responsibility of the user. We recommend that you do not include sensitive data such as banking details or civil identification numbers.

3. Purpose and Legal Basis of Processing

We use the data solely to:

  • Respond to contact requests submitted via the form
  • Provide information about our services when requested
  • Record and follow up on communications related to potential collaborations or requests for quotes

Data is processed on the basis of the user’s explicit consent, given when submitting the form.

4. Data Retention

Data will only be kept for as long as necessary to fulfil the purpose for which it was collected.

For the contact form, we retain the information for a maximum of 30 days after the last contact.

After this period, the data is securely deleted.

5. Data Sharing and Transfers

We do not sell, rent, or transfer personal data to third parties.
We may only share information if:

  • Required by law or court order
  • Necessary to comply with legal obligations
  • The user gives explicit consent

All our service providers (such as website hosting) comply with GDPR standards and ensure data protection.

6. Cookies and Technical Information

Our website may use strictly necessary cookies to ensure it functions correctly.
These cookies:

  • Do not collect personally identifiable information
  • Are used solely to improve site navigation and performance

We may also automatically collect technical data such as:

  • IP address
  • Browser type
  • Pages visited
  • Date and time of access

These records are used only for statistical and security purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect data against:

  • Unauthorised access
  • Accidental loss or destruction
  • Unauthorised alteration or disclosure

All data access is restricted to authorised persons, who handle it confidentially.

8. User Rights

Under the GDPR, users have the right to:

  • Access their personal data
  • Rectify inaccurate or incomplete data
  • Erase their data (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Request data portability

Any request should be sent by email to hello@creativediscovery.eu and will be handled within a maximum of 30 days.

9. Children’s Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect personal data from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it immediately.

10. Changes to this Policy

Creative Discovery may update this Privacy Policy whenever necessary, publishing the new version on the website with the date of the latest change.
We recommend checking this page periodically.

11. Contact

For any questions regarding this Policy or the processing of your personal data, you can contact us via: